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Can we schedule a weekly summary of our community’s top questions?

·Oct 28, 2026 04:56 PM·

Hey all! We’re trying to get Pondwater to send a weekly summary of our community’s top questions to our team Slack. Is there a way to schedule that, or do we have to run the report by hand each week? 🙏

3 comments

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Best answer

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You can schedule it! In Reports, click the clock icon next to Export and pick “Weekly.” Then choose the Slack channel it should post to. Ours goes out every Monday at 9am.

Natasha K.
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We run ours by hand right now, but it only takes a minute. Go to Reports, filter by “Last 7 days,” and hit Export. Not automated, but it works!
Natasha K.
Best answer
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You can schedule it! In Reports, click the clock icon next to Export and pick “Weekly.” Then choose the Slack channel it should post to. Ours goes out every Monday at 9am.
⭐1
Natasha K.
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Adding to the above: once you set the weekly schedule, open Report settings → Filters and tick “Unanswered only.” That way your team just sees the questions that still need a reply, which saves a ton of scrolling. Here’s how ours is set up: • Frequency: Weekly (Mon 9am) • Channel: #community-team • Filter: Unanswered only, top 10